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Email Confirmation and e-ticket not delivered to new registrants

Posted: February 22, 2017 at 9:21 pm

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Pollux

February 22, 2017 at 9:21 pm

This Day Email Confirmation registration and e-ticket not delivered to new registrants, how to fix it ?
because befor this already okay and we never change the setting for that


Tony

  • Support Staff

    •

February 23, 2017 at 8:44 am

Hi there,

Have you checked the emails are not going to the spam folder?

If you go to Event Espresso -> Messages -> Message activity.

What color ‘status bar’ do the messages there have? – ESPRESSO_EVENT_ATTENDEES


Pollux

February 23, 2017 at 7:03 pm

problem solved ,
only need a update Event Espresso to Version 4.9.31.p 🙂


Tony

  • Support Staff

    •

February 24, 2017 at 3:53 am

Great, I’m glad its working for you.
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Status: closed

Updated by Tony 7 years, 10 months ago ago

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