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Email CC problem

Posted: January 4, 2021 at 7:32 am


January 4, 2021 at 7:32 am

I want to have have several email addresses in
Email Registration Approved Template (Primary Registrant Recipient)
in the CC field I have
[CO_EMAIL], ""

this gives the error

An error has occurred:
The CC field has at least one string that is not a valid email address record. Valid emails are in the format: "Name <>" or "" and multiple emails can be separated by a comma.

Even if I copy directly from the pro forma i.e
[CO_EMAIL], "" or just

I get this error

please advise


Secondly how can I remove all the cost information from the


January 4, 2021 at 7:32 am

p.s please ignore
‘Secondly how can I remove all the cost information from the’


  • Support Staff

January 4, 2021 at 11:14 am

Hi there,

So, just to confirm, when you have:

[CO_EMAIL], “” or just

Are you leaving the quotation marks in that field? If so, thats the issue.


or just

Should work fine.

The support post ‘Email CC problem’ is closed to new replies.

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Status: closed

Updated by  Tony 3 weeks ago ago

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