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Email CC problem

Posted: January 4, 2021 at 7:32 am


prswebsite

January 4, 2021 at 7:32 am

I want to have have several email addresses in
Email Registration Approved Template (Primary Registrant Recipient)
in the CC field I have
[CO_EMAIL], "phil@abcissa-websites.co.uk"

this gives the error

An error has occurred:
The CC field has at least one string that is not a valid email address record. Valid emails are in the format: "Name <email@something.com>" or "email@something.com" and multiple emails can be separated by a comma.

Even if I copy directly from the pro forma i.e
[CO_EMAIL], "email@something.com" or just
"email@something.com"

I get this error

please advise

thanks,
Phil

Secondly how can I remove all the cost information from the


prswebsite

January 4, 2021 at 7:32 am

p.s please ignore
‘Secondly how can I remove all the cost information from the’


Tony

  • Support Staff

January 4, 2021 at 11:14 am

Hi there,

So, just to confirm, when you have:

[CO_EMAIL], “email@something.com” or just
“email@something.com”

Are you leaving the quotation marks in that field? If so, thats the issue.

[CO_EMAIL], email@something.com

or just

email@something.com

Should work fine.

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