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Email about registration is disturbed with codes

Posted: May 6, 2017 at 7:34 am


StichtingMBB

May 6, 2017 at 7:34 am

I created a test-event in Event Espresso, I registered myself with a test-registration. On the Dashboard of Event Espresso in WordPress the Message looks like this:
https://drive.google.com/file/d/0B7t3yZff3efyVzkwZEpLWTRRYUk/view?usp=sharing
But when I receive the message as an e-mail (in gmail) it looks like this:
https://drive.google.com/file/d/0B7t3yZff3efyQVlFakFrM2hvQ2s/view?usp=sharing.
Or another one in apple mail) looks like this:
https://drive.google.com/file/d/0B7t3yZff3efybG5RWjhCcjVtMWM/view?usp=sharing

How can I get rid of all these codes?


Tony

  • Support Staff

May 8, 2017 at 4:16 am

Hi there,

We have seen this previously and it turned out to be an issue with the mail server config used by the host.

I’d recommend using a transactional email service such as the ones listed here:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

Then confirm if the same issue happens when using the above.

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