Home Forums Event Espresso Premium EE4 ver.10.

EE4 ver.10.

Posted: August 2, 2020 at 7:43 am


August 2, 2020 at 7:43 am


I just purchased the latest version of EE and when i install it, it breaks the site and throws an error and the site is no longer accessible. I have uninstalled it several times and re-installed it but the error still appears. I do have the latest version of wordpress installed. Need help!!!!


  • Support Staff

August 3, 2020 at 7:30 am

Hi there,

We’ll need the error being thrown to know what is happening, if you check your servers error log do you see an error from Event Espresso there? (Look for the date/time when you activated/updated Event Espresso)

You’re host will usually have a section in your control panel to view error being thrown on your site, if not you can add this snippet:

To your sites wp-config.php file.

You’ll likely already have something like define( 'WP_DEBUG', false ); in that file, the snippet I linked to replaces that single line and tells you site to log errors within a debug.log file which we can then view to see the error in question.


August 5, 2020 at 4:49 am

Here is the error

An EventEspresso\core\services\collections\CollectionLoaderException was thrown! code: CollectionLoader – __construct – 99
“The following error occurred during the creation and/or loading of this collection:
The “\EventEspresso\core\domain\entities\editor\blocks\.blocks” Class is either missing or invalid.”
click to view backtrace and class/method details
/home/l2webm/public_html/ ( line no: 99 )


  • Support Staff

August 5, 2020 at 7:49 am

That’s an odd error.

Are you downloading the .zip from your account page and uploading that to the site directly?


August 5, 2020 at 8:02 am

Yes I am, i find it odd as well!


  • Support Staff

August 5, 2020 at 8:06 am

So the reason I find the error odd, is we don’t have a .blocks file anywhere within EE but on your site, it’s somehow trying to load one.

Would it be possible to take a look at the site? If so I’ll need all of the details requested on this form:


August 5, 2020 at 12:31 pm

This reply has been marked as private.


  • Support Staff

August 5, 2020 at 2:48 pm

This reply has been marked as private.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 2 months, 3 weeks ago ago

Topic Tags


This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[gravityform id=80 title=false description=false ajax=false]
<div class='gf_browser_unknown gform_wrapper' id='gform_wrapper_80' ><form method='post' enctype='multipart/form-data' id='gform_80' action='/topic/ee4-ver-10/'> <div class='gform_body'><ul id='gform_fields_80' class='gform_fields top_label form_sublabel_below description_below'><li id='field_80_1' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_80_1' >First name<span class='gfield_required'>*</span></label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_80_1' type='text' value='' class='medium' aria-required="true" aria-invalid="false" /></div></li><li id='field_80_2' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_80_2' >Email address<span class='gfield_required'>*</span></label><div class='ginput_container ginput_container_email'> <input name='input_2' id='input_80_2' type='email' value='' class='medium' aria-required="true" aria-invalid="false" /> </div></li><li id='field_80_3' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' >GDPR Agreement<span class='gfield_required'>*</span></label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_80_3'><li class='gchoice_80_3_1'> <input name='input_3.1' type='checkbox' value='I consent to have this website store my submitted information so they can respond to my inquiry.' id='choice_80_3_1' /> <label for='choice_80_3_1' id='label_80_3_1'>I consent to have this website store my submitted information so they can respond to my inquiry.</label> </li></ul></div></li><li id='field_80_4' class='gfield gform_validation_container field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_80_4' >Phone</label><div class='ginput_container'><input name='input_4' id='input_80_4' type='text' value='' autocomplete='off'/></div><div class='gfield_description' id='gfield_description_80_4'>This field is for validation purposes and should be left unchanged.</div></li> </ul></div> <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_80' class='gform_button button' value='Download Now' onclick='if(window["gf_submitting_80"]){return false;} if( !jQuery("#gform_80")[0].checkValidity || jQuery("#gform_80")[0].checkValidity()){window["gf_submitting_80"]=true;} ' onkeypress='if( event.keyCode == 13 ){ if(window["gf_submitting_80"]){return false;} if( !jQuery("#gform_80")[0].checkValidity || jQuery("#gform_80")[0].checkValidity()){window["gf_submitting_80"]=true;} jQuery("#gform_80").trigger("submit",[true]); }' /> <input type='hidden' class='gform_hidden' name='is_submit_80' value='1' /> <input type='hidden' class='gform_hidden' name='gform_submit' value='80' /> <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' /> <input type='hidden' class='gform_hidden' name='state_80' value='WyJbXSIsIjBiNjdjZjkyMDUzOWUxOWY5Y2NiZjIwMzM4YjA1Mjk4Il0=' /> <input type='hidden' class='gform_hidden' name='gform_target_page_number_80' id='gform_target_page_number_80' value='0' /> <input type='hidden' class='gform_hidden' name='gform_source_page_number_80' id='gform_source_page_number_80' value='1' /> <input type='hidden' name='gform_field_values' value='' /> </div> </form> </div><script type='text/javascript'> jQuery(document).bind('gform_post_render', function(event, formId, currentPage){if(formId == 80) {} } );jQuery(document).bind('gform_post_conditional_logic', function(event, formId, fields, isInit){} );</script><script type='text/javascript'> jQuery(document).ready(function(){jQuery(document).trigger('gform_post_render', [80, 1]) } ); </script>