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EE4 UTF-8 Template Variation add-on (2)

Posted: July 11, 2016 at 11:55 am

Viewing 7 reply threads


TKT

July 11, 2016 at 11:55 am

I can’t figure out where to download this add-on from. Would really appreciate any help. Thanks,


TKT

July 11, 2016 at 12:20 pm

found it.


Josh

  • Support Staff

July 11, 2016 at 1:00 pm

It’s found in the Pre-release downloads section for EE4.


TKT

July 11, 2016 at 1:19 pm

Yup,
Anyway, I installed and activated it. when I try purchasing a ticket, it gives the following error
“An error has occured: An attempt to access and/or write to a file on the server could not be completed due to a lack of sufficient credentials.”

So, I tried deactivating it, the error is gone. So apparently, this error was produced by the plugin. Any suggestion or ways to work around this?


TKT

July 11, 2016 at 1:25 pm

FYI, another error this plugin produced was “The selected method of payment could not be determined”.


Josh

  • Support Staff

July 11, 2016 at 1:58 pm

The error isn’t produced by the plugin. It’s produced by your server not allowing the plugin to write to any files on the server.


TKT

July 11, 2016 at 2:05 pm

Ok, then what would you suggest I do? are there any particular files on the server that this plugin needs to be able to write to?


Tony

  • Support Staff

July 12, 2016 at 4:32 am

The add-on is attempting to write font files to the /wp-content/uploads/espresso/ directory.

When install/update plugins do you need to enter FTP details within the dashboard?

If you have FTP access to the site open up your wp-config.php file and add:

define('FS_METHOD', 'direct');

Somewhere above the line /* That's all, stop editing! Happy blogging. */

Does is then work?

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