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EE4 SIM issue

Posted: November 1, 2017 at 11:07 am

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Elizabeth

November 1, 2017 at 11:07 am

Using Authorize.netcSIM

From customer:

Payment Processing: Processing time is excessive. When I process payments for people the approval does not go through until almost one minute later if not over one minute. For a transaction that is very very long. It should take 5 seconds. Not sure if this is something that you can control but it is not really a good look.


Josh

  • Support Staff

November 1, 2017 at 11:18 am

Hi Dorian,

That’s not something Event Espresso has control over. If you want a quicker processing time for payments you could use either PayPal Express or Stripe.

Also, if your web server is loading the Event Espresso thank you page slowly, that’s a good indication your server needs more resources.

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