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EE4 Registration Stops Working When Update is Available

Posted: October 5, 2016 at 11:34 am


tbex

October 5, 2016 at 11:34 am

Just updated to EE 4.9.15 last night. Every time there has been an update available, our guests are unable to register for our events. They are unable to proceed to the payment options and/or the promotion codes stop working, making it so we have to update the plugin immediately. We have to update manually because we are working on a multisite.


Josh

  • Support Staff

    •

October 5, 2016 at 1:39 pm

There should be no correlation between an update being available and EE no longer functioning.

You could try this though: If you change the version number in espresso.php to an older version, that will trigger a version update notice. Then you can try testing a registration. If it fails, you’ll have an error message to reply here with.

The support post ‘EE4 Registration Stops Working When Update is Available’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 7 years, 6 months ago ago

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