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Elizabeth
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April 21, 2016 at 11:56 am
A customer of mine has a Groupon promotion. Someone bought 5 Groupons for 5 people.
She registered for an event, added the attendees and only entered 1 Groupon (Coupon) code because that is the main Coupon code for the Groupon promo. So the 5 registrations should each have that amount taken off each ticket. It only took off one coupon for all 5 tickets.
What is the best way to handle Groupon and Living Social? There needs to be something done. Since they have to tie a Groupon code to a Coupon code, pretty much anyone can use the code if it gets out.
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Lorenzo Orlando Caum
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April 22, 2016 at 6:05 am
Hi,
She registered for an event, added the attendees and only entered 1 Groupon (Coupon) code because that is the main Coupon code for the Groupon promo. So the 5 registrations should each have that amount taken off each ticket. It only took off one coupon for all 5 tickets.
Could you grab a screenshot of the discount code conditions from the promotions editor please?
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Lorenzo
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Elizabeth
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April 22, 2016 at 7:18 am
After talking to my customer I have to add something:
If a person is registering 5 people and only one of the people has a groupon/coupon code, it gives the discount to everyone being added. A coupon should only pertain to each individual. So that means if someone is registering a group, they have to do multiple registrations.
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Lorenzo Orlando Caum
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April 22, 2016 at 7:26 am
Hi, the discount will apply on a per-event basis.
To restrict that, update the event to allow a single registration at once through the top right area of the event editor under the maximum number of tickets option:
http://cl.ly/2G3X1A3A1Q1D
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Lorenzo
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Elizabeth
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April 22, 2016 at 7:29 am
They don’t want to have to register multiple times. Some people have groups of 5-10 people and someone is registering them all. We cannot expect them to go through it 10 times. Each attendee should have its own area for a coupon code for that particular individual in case they also purchased a Groupon/coupon code.
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Lorenzo Orlando Caum
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April 22, 2016 at 7:36 am
Hi Dorian,
I’ve shared feedback on what is currently possible in Event Espresso. I understand what you are trying to setup but that discount condition isn’t available at this time.
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Lorenzo
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Elizabeth
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April 22, 2016 at 7:37 am
So both in EE3 and EE4, a coupon code takes off that amount for all attendees?
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Lorenzo Orlando Caum
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April 22, 2016 at 7:41 am
Hello,
It applies on the event-level and does not target a specific ticket option.
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Lorenzo
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