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EE4 – One participant buy multiple ticket – Question group for each registration

Posted: May 31, 2017 at 1:30 am

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JacquesMivi

May 31, 2017 at 1:30 am

Hello,

I try to undersdand the logique between Registration, attendees and questions.
Specially when an user buy various tickets in a same event, in a same time. In this case :

* Event espresso create one registration per ticket bought
* EE attachs or creat one attendee par registration
* Question group is associated only to the first registration

Is it correct ?


Tony

  • Support Staff

May 31, 2017 at 3:41 am

Hi there,

Event espresso create one registration per ticket bought

That’s correct, tickets and registrations have a one-to-one relationship.

EE attachs or creat one attendee par registration

This is also correct, however to be clear, EE will create a new EE attendee (contact) if it does not find an existing EE contact (note these are different than WP users) and assigns the registrations to that contact. If EE does find an existing EE contact in the system that matches the first name, last name and email address exactly then it assigns the registration to that contact.

Question group is associated only to the first registration

This depends on how your event is set up.

If you only ask questions for the ‘Primary registrant’ then the questions will only be assigned to the first registration, if you ask questions for additional registrants then those additional registrations will have questions assigned to them.

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