Support

June 28, 2019 at 10:14 am

Hi,

I’m not sure where/how you’re getting the $data object. It looks like it could be the registration form object, which does not include ticket or datetime data.

What you could do is start with the EE_Checkout object and from there get the EE_Registration object, which can access the EE_Ticket object, which can access the EE_Datetime objects.

e.g.

$checkout = EE_Registry::instance()->SSN->checkout();
if ( $checkout instanceof EE_Checkout ) {
 $transaction = $checkout->transaction;
 if ( $transaction instanceof EE_Transaction ) {
  foreach ( $transaction->registrations() as $registration ) {
   if ( $registration instanceof EE_Registration ) {
    $ticket = $registration->ticket();
    if ( $ticket instanceof EE_Ticket ) {
     $datetimes = $ticket->datetimes();
    }
   }
  }
 }
}

June 28, 2019 at 10:34 am

I’m not sure. May I ask how exactly are you getting the $data object?

June 28, 2019 at 11:48 am

On that hook $data is all of the validated data EE was passed, you likely don’t actually need to use it and should use our models to pull the details from the EE_Registration or EE_Transaction objects (like Josh did). The reason I say you don’t need it is in your example:

$firstname = $data[fname];
$firstname = $data[“1-9b2d0cc33250a445bb98613a6816e0cc”][“personal-information-1553793652”][“fname”];

That’s not going to be the same on the next registration, meaning it’s not going work for what you need.

When we setup events in EE for training we also setup multiple dates and times for the training using the “Event Datetimes” section. SO the user goes to the event page, chooses the datetime of interest, and proceeds to the registration page. Then they fill out the registration page fields and select the Submit button.

To step back from this a second, with EE users do NOT select datetimes, they select tickets (which are assigned to datetimes).

I get that you are naming your ticket the same as the datetime etc, but its an important distinction, because:

In the back-end PHP the registration field data shows up in the $data object, but not any of the “Event Datetime” or event ticket information (name, desc, etc.) – so I can’t tell what specific datetime was chosen for the event. I need to get at this data somehow. Can you help me out?

They didn’t select a datetime, they selected a ticket, yes it’s linked to a datetime but they selected a ticket and it’s the ticket you need to work with to get back to the datetime.

Can you pull the datetime(s) the ticket they selected from their ticket/registration? Sure you can and the code Josh gave you above should do just that BUT tickets can also be assigned to multiple datetimes which may cause problems.

So, starting from the beginning for what you want to do, have you confirmed that the ticket the user selected above is assigned to ONLY one specific DateTime?
(Edit the event, click on the cog icon next to the ticket in question and check which datetimes it’s assigned to)

Was it on the event you included above? If so, which specific ticket did they select on that? We can investigate a little more from there.