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EE4 – Multiple sites with auth.net

Posted: February 11, 2018 at 3:51 pm


Dorian Straszewski

February 11, 2018 at 3:51 pm

Does it matter if we have two websites using EE4, using the same auth.net credentials?


Tony

  • Support Staff

February 12, 2018 at 4:04 am

Hi Dorian,

Does it matter in what way?

Assuming the sites are separate EE will not have any issue with it and as far as I am aware auth.net will not have a problem with it but you would need to contact them to confirm.


Dorian Straszewski

February 12, 2018 at 6:31 am

My customer says that customers are getting declined even though they are 100% that the info entered is correct. I told her to contact auth.net.


Josh

  • Support Staff

February 12, 2018 at 6:45 am

Hi Dorian,

You can also check the logs in Event Espresso > Payment Methods > Logs which may have the information that says why the card was declined. It may not have that information if Authorize.net did not send a response back to your website though.

The support post ‘EE4 – Multiple sites with auth.net’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
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Documentation for Event Espresso 4

Status: closed

Updated by  Josh 9 months, 1 week ago ago

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