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toan.ngo1
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May 16, 2016 at 7:45 am
I’ve installed EE4 and have all the ticketing add-on plugins installed. I downloaded the HD Scanner from the mobile store for the website URL, I’ve tried the following combinations:
1. http://big33.org
2. http://big33.org/wp-admin
3. https://big33.org
4. https://big33.org/wp-admin
I use my login credentials and still get the 404 error. Please advise as we have an event tonight.
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toan.ngo1
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May 16, 2016 at 7:56 am
UPDATE: I’ve downloaded the EventExpresso App
and I am getting The server was acting as a gateway or proxy and received an invalid response from the upstream server. I have GoDaddy’s Managed WordPress hosting. Please Help!
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Josh
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May 16, 2016 at 10:18 am
Hi there,
It turns out that the HD app is only compatible with Event Espresso 3. For EE4 you’ll need one of these apps:
Event Espresso 4 mobile app for iOS
Event Espresso 4 mobile app for Android
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toan.ngo1
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May 16, 2016 at 10:33 am
Sir, I have downloaded the Event Expresso 4 Mobile App for IOS and that is where I am getting the gateway error above. We do have SSL on the site.
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Josh
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May 16, 2016 at 10:52 am
I checked this endpoint and it’s legit:
https://big33.org/wp-json/ee/v4.8.36/events
You can follow this troubleshooting guide in the documentation:
https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting
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toan.ngo1
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May 16, 2016 at 11:10 am
Josh,
I am on version 4.8.43 and I am on the latest version of WordPress. The error that I am getting is “The server was acting as a gateway or proxy and received an invalid response from the upstream server.”
I have attached screenshots below:
1. 
2. 
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Josh
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May 16, 2016 at 12:19 pm
You could try the solution that’s outlined in this other thread:
https://eventespresso.com/topic/ee4-app-error-requested-resource-could-not-be-found/#post-203548
It will help if your server is using FCGI.
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toan.ngo1
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May 16, 2016 at 12:35 pm
That worked thank you!
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