Support

Home Forums Event Espresso Premium EE4 Mobile App not authenticating & EE4 Add On for Attendee Mover Not Working

EE4 Mobile App not authenticating & EE4 Add On for Attendee Mover Not Working

Posted: October 8, 2016 at 12:47 pm


awarenessfest

October 8, 2016 at 12:47 pm

I am experiencing the following EE4 problems.

1. I am unable to log into the EE Mobile App, so that we may scan tickets. The application password plugin did not solve the problem. Please note that I have the the current versions of WP, EE4, and plugins.

2. The EE4 Attendance Mover Add-on is not working properly. When I select any person that is registered for an event the change event/ ticket selection is not functioning properly. The Select New Event drop down menu is not populated with any other published events.

WP Version: 4.6.1
EE4 Version: 4.9.16
EE4 Attendee Mover Version 1.0.0
EE4 Mobile App Version 2.22


Josh

  • Support Staff

October 10, 2016 at 11:55 am

In both cases, that’s a problem related to not being able to use the WordPress REST API, and it looks like your server is using a proxy which doesn’t allow using the WordPress REST API. Seth has sent you a few messages regarding getting access to your site, can you reply to one of those so we can investigate further?

The support post ‘EE4 Mobile App not authenticating & EE4 Add On for Attendee Mover Not Working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso