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maximumyield
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May 10, 2016 at 4:03 pm
I am receiving the following message: Connection Error. Unable to Load Data after I enter my credentials. Does anyone know why this may be happening?
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maximumyield
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May 10, 2016 at 4:03 pm
I am receiving the following message: Error Establishing Connection when I attempt to connect via the android app.
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Josh
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May 11, 2016 at 9:37 am
We’ve seen this issue occur when it’s a server that’s using FCGI. Does your server use FCGI? Are you comfortable with making an edit to your .htacess file that will help allow the authentication headers to authenticate the app?
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cfl_admin
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May 11, 2016 at 10:33 am
Hey Josh, we were able to resolve this issue without modifying FCGI. In the end it was an issue with an iThemes Security setting having Filter Long URL Strings enabled. We disabled the setting and are now able to log in.
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maximumyield
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May 11, 2016 at 11:19 am
I disabled the Filter Long URL Strings setting in iThemes but still no love. I’ll try editing the .htaccess file – I think I saw the instructions in another thread.
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Josh
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May 11, 2016 at 11:35 am
The other thread is here:
https://eventespresso.com/topic/ee4-app-error-requested-resource-could-not-be-found/#post-203548
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cfl_admin
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May 11, 2016 at 2:14 pm
It might be worthwhile temporarily disabling iThemes Security and then trying it. That’s what confirmed for me that it was iThemes. I turned it back on and removed one setting at a time until I found the blocker.
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maximumyield
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May 11, 2016 at 2:35 pm
Editing the .htaccess file as instructed solved the problem 🙂
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