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EE4 Mobile App Login Error "you are not allowed to list events…"

Posted: May 29, 2020 at 1:30 pm


Seth Shoultes

  • Support Staff

June 1, 2020 at 9:52 am

Hi Thomas,

Can you please update to the latest version (currently 4.10.6.p) of Event Espresso, then try again? I just want to rule that out as a possible issue.


Thomas

June 1, 2020 at 1:34 pm

Hi Seth,
Thanks for your reply. An update cannot be done quickly: the test-site is currently not available and the live site won’t be updated unless it got tested beforehand.
As I mentioned, my site is using SSL. Is the EE4 mobile app supporting SSL connections? I am just wondering about the 403 HTTP status code I get as response in the app…
Thanks,
Thomas


Tony

  • Support Staff

June 1, 2020 at 1:44 pm

Is the EE4 mobile app supporting SSL connections?

Yes, the app supports SSL/TLS connections.

A 403 would usually mean you aren’t getting authenticated, have you tried adding the fix recommended in the docs here?

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: publish

Updated by  Tony 1 month, 1 week ago ago

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