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EE4 – Manually approve issue

Posted: August 16, 2018 at 8:07 am

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Elizabeth

August 16, 2018 at 8:07 am

If you manually approve a Registration, the transaction status still says ‘Incomplete’.

From customer:

“For instance if someone uses a coupon code and they only pay a balance, when you transfer, it says they still owe money so I have to change it to approved. But the transaction shows incomplete. “


Josh

  • Support Staff

    •

August 16, 2018 at 9:12 am

Hi Dorian,

That’s actually by design. If they apply a credit to the amount owing in the transaction record, it will then show the transaction as complete.


Elizabeth

August 16, 2018 at 9:14 am

I’ll let her know. Thanks
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Status: closed

Updated by Elizabeth 6 years, 3 months ago ago

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