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IFMA Toronto
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February 6, 2015 at 3:22 pm
We are having an issue with users who are using IE9 where they aren’t able to get to the second step (Payment Options). When they click on “Proceed to Payment Options” they are returned to the Attendee Information section with all of their fields blank.
No errors are shown.
In other browsers and IE10+ this is not an issue.
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Lorenzo Orlando Caum
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February 6, 2015 at 3:52 pm
Hi, is this happening on all events or a specific event?
Can you provide a link to an event?
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Lorenzo
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IFMA Toronto
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February 6, 2015 at 5:17 pm
Seems to be all events. Here is a link: http://www.ifma-toronto.org/events/222-jarvis-street-facility-tour/
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Dean
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February 9, 2015 at 4:47 am
Hi Scott.
I can confirm this issue in IE9 on your site, but I have run various tests with local and live sites using EE4.6.0 via an IE9 VirtualBox and have been unable to recreate this.
Can you try some basic troubleshooting and disable all other plugins except EE and see if the issue still occurs in IE9?
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IFMA Toronto
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February 11, 2015 at 10:12 am
I can confirm this issue was a plugin conflict (JavaScript clash).
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