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EE4 Event Registration error

Posted: August 23, 2014 at 8:21 pm


Mike Compton

August 23, 2014 at 8:21 pm

I have 191 registered users. I have 3 people that inform me that they cant register. They receive the error “our form data could not be applied to any valid registrations”

EED_Single_page_checkout-_Process_attendee_Information-1386

I have read that this issue exists. The thread that closely relates to this one is https://eventespresso.com/topic/intermittent-problems-ee4/

I have personally entered the same information for one of the attendees and didn’t have an issue. Two of the people that have issues work in the same firm. I have another attendee that also works for a bank. Could this have something to do with a security IPS or firewall issue?

I’ve tried multiple browsers and registrations but I cant appear to replicate the issue. Just like the other post I am using PayPal as my payment portal.

WordPress Version:
3.9.2
PHP Version:
5.4.30
MySQL Version:
5.5.38
Event Espresso Version:
4.3.0.p
WordPress Address (URL):
http://www.touchdownclubofathens.com
Site address (URL):
http://www.touchdownclubofathens.com


Lorenzo Orlando Caum

  • Support Staff

August 24, 2014 at 3:57 pm

Hi,

Do you know what web browser they are using?

We support current versions of various web browsers:

http://browsehappy.com

If they are using a very old web browser from several years ago, then that may be why its not working as expected.


Lorenzo

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