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pking1
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March 10, 2016 at 10:53 am
I saw this in another thread from 2014 that is now closed.
My client just recently started having this problem, it was working fine.
There are no caching plugins installed on the website. Please help, this is an urgent problem as my client uses Event Espresso for class registration and their biggest season is coming up.
Thank you for the help in advance!
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Lorenzo Orlando Caum
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March 10, 2016 at 12:56 pm
Hello,
Would you happen to be using Godaddy hosting?
If not, then have you recently installed any new plugins on the site?
For example, last year a member was using an old form plugin for MailChimp that created a conflict during registration checkout.
Also, if possible, please share a link to the event as we would be able to check to see if there are any errors.
Thanks
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Lorenzo
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pking1
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March 10, 2016 at 2:02 pm
Lorenzo,
Thank you for the reply. They are not hosted with GoDaddy and we did install a new security plugin recently, but the issue was happening before we added the new plugin.
Thank you.
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Josh
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March 10, 2016 at 3:12 pm
Can you share a link to the event so we can check to see if there are any errors?
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Lorenzo Orlando Caum
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March 14, 2016 at 7:42 am
Hello,
Could you ensure that the WP dashboard (wp-admin) is loading via HTTPS?
If you are using a plugin like WP HTTPS, then you can enable the option so it loads via HTTPS. Otherwise, there is a constant that can be added to the wp-config.php file to enable that:
https://codex.wordpress.org/Administration_Over_SSL
If that is already enabled, then try reducing the security settings for the security plugin as Event Espresso uses the admin-ajax.php file for registrations.
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Lorenzo
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