|
|
|
|
|
|
|
|
|
|
|
|
|
Hi Cheoljin, Do you have some kind of caching plugin activated or are you with a hosting company such as WPEngine that automatically caches your site’s pages ? I can almost guarantee that it is a caching problem because if you go to http://www.nwconference.com/events/test-event/ click “Register Now” to go to the registration form, which takes you to: http://www.nwconference.com/registration-checkout/?ee=_register then, without doing anything else, if you hit your browser’s REFRESH button, the registration form will disappear and you will see the following message: “Nothing in your Event Queue”. This means that the submitted data isn’t making it to the next step, because the steps are being loaded from the server cache, instead of responding dynamically to the submitted form. The solution is to have http://www.nwconference.com/registration-checkout/ removed from the list of pages that get cached. Another issue I found, which I don’t think is the cause of this problem, is that your theme (or possibly one of your plugins) is dumping the the jQuery that is bundled with WordPress and instead loading it from the Google CDN: ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js?ver=3.8.1 The biggest problem with this is that the current WordPress (and Event Espresso) uses jQuery version 1.10.2, but your site has replaced it with an older 1.9.1 version. This can very easily lead to problems. |
The support post ‘EE4 Error: Your form data could not be applied to any valid registrations.’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
