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Dominic Jerams
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March 27, 2014 at 4:36 am
Hi
I’ve been asked to check this out, the email sent to the invoice looks like this:
http://cl.ly/image/1p3f3F231W2T
and includes the name of the 1st delegate(this needs to be removed).
When I looked at the template for pending payments it displays like this:
http://cl.ly/image/1z463L1j1Q28
How can I stop the template from displaying “Hello [DELEGATES Name]” at the top of the email?
Thanks for all your advice so far.
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Tony
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March 27, 2014 at 7:33 am
When viewing the Pending Payments Template there are 2 contexts in which it is used.
The Event Admin and the Primary Registrant, you need to edit the Primary Registrant template. So you can either click Primary Registrant within the list for Pending Payment (http://take.ms/5xmRp)
or
Edit the template and switch the context. http://take.ms/tub6d
(Choose the Recipient and then Switch)
You can then remove the line you referenced. http://take.ms/CXsnn
Note this would be a global template change, if you want this specifically for one event switch that event to use custom templates and then edit that custom template.
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Dominic Jerams
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March 27, 2014 at 9:11 am
ah ha, got it, I was unaware of the multiple templates refereeing to the primary registrant.
Thanks for the help
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