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EE4 decaf – confirmation pdf

Posted: September 30, 2016 at 10:08 am

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Maria Fsm

September 30, 2016 at 10:08 am

Hi!
I’ve just started using EE4 decaf. I’ve created some events and registered myself to see whether they are working. They are. But when I register I get a confirmation pdf (receipt). I don’t want people registering getting that pdf because the information it includes is really irrelevant (tax, price, etc.). It is just a free walking tour and all I need to know is how many people what to attend each day. So I wanted to check whether it is possible to somehow block the confirmation pdf that people see when they register.
Thanks a lot in advance!


Lorenzo Orlando Caum

  • Support Staff

September 30, 2016 at 11:44 am

Hi Maria,

You can disable the any message types that are not needed through WP-admin (WordPress dashboard) –> Event Espresso –> Messages –> Settings.

Click on HTML and then drag and drop the message type that you want to deactivate to the right side of the screen (inactive area).


Lorenzo


Maria Fsm

October 1, 2016 at 2:24 am

Hey!
Thanks a lot for your reply. I clicked on HTML and it works! The only problem is that I don’t receive a confirmation email when I register. I never have, not even when I could donwload the invoice. Is there any way to solve that? I would like people who register for the tour to get a confirmation email. Is that possible?
Thank you very much in advance!!
María


Lorenzo Orlando Caum

  • Support Staff

October 6, 2016 at 8:25 am

Hi Maria,

Is it arriving to your junk or spam mail folder? If so, could you mark it as not spam and setup a free transactional email service?

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/


Lorenzo

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