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subarutex
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July 3, 2014 at 12:19 pm
Some of my customers are not receiving their confirmation emails (for either payment or registration).
I have instructed them to look in their spam/junk folders to see if it got caught there. Many are not finding them there however.
The email we have setup is a gmail address. Could that be the issue?
Or could this potentially be an issue with my hosting? (dreamhost vps)
WP 3.9.1
EE 4.2.6
http://www.westcoastsubarushow.com/event-registration/
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Lorenzo Orlando Caum
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July 3, 2014 at 1:21 pm
Hello,
We do have a maintenance release available for EE4 (4.2.7). You can view the changelog here:
https://eventespresso.com/wiki/ee4-changelog/
If you are having trouble with emails not being delivered or ending up in the SPAM mail folder, then we recommend taking a look at an transactional email service like Mandrill or Postmark:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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Lorenzo
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