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siouchko
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August 16, 2014 at 7:28 pm
Hello,
I created a custom message template that I want to send out to all registrants as a reminder 1 day before the event. How can I implement this sending out action? I am trying to find the settings for sending customs messages, but I just can’t figure it out. my brain is hurting. please help.
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Dean
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August 18, 2014 at 1:33 am
Hi,
We don’t have a scheduling system for messages as yet. It is something that has been added to our feature request list but no definite decision has been made about whether we will include it or not.
You would need to use the Batch system which is manual, via the registrations overview for the events registrants.
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siouchko
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August 18, 2014 at 9:22 am
that’s fine, I can send them manually, but I can’t find this batch system. I looked everywhere! can you write the specific steps please.
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Lorenzo Orlando Caum
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August 18, 2014 at 1:50 pm
The batch button can be found at the bottom of the registrations page in the WordPress admin.
WP-admin –> Event Espresso –> Registrations. Then scroll to the bottom of the page and you’ll see it.
You’ll want to actually select several registrations (place a checkmark) before clicking on the batch button.
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Lorenzo
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siouchko
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August 27, 2014 at 2:20 pm
I did that, but I don’t see the option to send my custom template. If I select “approve and notify”, it just sends the standard approval email. How do I utilize the custom message templates? This is very confusing. I couldn’t find any proper documentation on this subject.
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Lorenzo Orlando Caum
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August 27, 2014 at 5:03 pm
Hi,
If you are on the latest software (https://eventespresso.com/wiki/ee4-changelog/), then there should be a dropdown so you can select something other than the global option:
http://cl.ly/image/0p3C0C3B3W0D
Let us know if you are seeing something else and we will check into it.
Thanks.
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Lorenzo
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