Support

July 11, 2018 at 2:10 pm

Hi Dorian,

That’s more than a few too many sites of that type for that particular type of server.

For what it’s worth, the demoee.org site currently has over 200 active sites running Event Espresso 4 (it’s a multisite network). The hosting plan is roughly equivalent to the 4GB plan listed on Digital Ocean’s price page listed here:
https://www.digitalocean.com/pricing/

If you follow their advice to disable WP ajax/WP cron you’ll find that registrations and emails will no longer process.

July 11, 2018 at 2:48 pm

OK. In any case, if you follow the advice they gave you, registrations and emails will no longer process. For example, the registration page & the calendar page uses WP AJAX. So it’s really not an option or a solution to disable WP AJAX because Event Espresso uses that functionality.

Other options include fewer sites per server and/or using a managed host that knows WordPress. In no particular order these include (but are not limited to) :
ServerPilot
Pantheon
WPEngine
Pagely

July 11, 2018 at 3:43 pm

You could check with Inmotion hosting to see if they know if switching to one of their plans will help. If you go that route, you’ll likely need to go to a plan with enough room to spare (ie if you have 12 sites, then maybe get two of those that have a limit of 10 each, and put 6 sites on one and 6 sites on the other).

July 25, 2018 at 8:05 am

Hi Dorian,

Have you taken any positive action towards getting the server resources you need in the last two weeks since starting this topic? If not then I would expect there to still be issues.

I’m afraid there’s not much we can do from our end to make this better if the solution you’re looking for is something like changing a setting, a change in EE’s code, or some other quick and easy fix. If I understand the problem, you’ve got 12 WordPress sites running various plugins on a web server, and that server cannot handle the load. The solution is going to be move the sites onto a server that can handle the load.

I’ve given you some recommendations for quality WordPress hosting providers. If you contact any one of them and explain the situation I’m confident they’ll be able to get you up and running with a hosting plan that will work for you.

July 25, 2018 at 9:21 am

It works, although you should consider going to at least PHP 7.1 because the PHP development team is only supporting 7.0 until December of 2018.

http://php.net/supported-versions.php

The demoee.org server runs one of the later versions of PHP7.1.

July 25, 2018 at 11:08 am

It may help some. The reason I think it may help some is because in our experience with upgrading demoee.org to PHP 7 from PHP 5, we found the sites were faster after the upgrade. They were already quite fast before the upgrade to PHP 7 though.