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Mike Query
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February 20, 2015 at 11:21 pm
Hi,
Recently when trying to generate reports for our event, we run into an issue where it appears to be loading the report, but then just gives a blank screen. It started happening today. We’re at about 1,200 registrants, not sure if the number has anything to do with it. It hangs for a good 20 seconds before giving us a blank screen. The URL we get is:
https://bacc.cc/wp-admin/admin.php?page=espresso_registrations&EVT_ID=19585&action=registrations_report®istrations_report_nonce=26373e032a&return=default
Not sure what else I can give you to go off of, any suggestions?
EE 4.4.8.p
WP 4.1.1
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Mike Query
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February 20, 2015 at 11:40 pm
Hi there,
Quick update…I tried the solution mentioned early in this thread, and it appears to have done the trick…
https://eventespresso.com/topic/csv-report-download-problem/
I added this to wp-config:
ini_set('max_execution_time', 300);
I’ll have our coordinators try again tomorrow and I’ll report back if they’re still having issues. Thanks!
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Dean
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February 23, 2015 at 1:44 am
Hi Mike,
Thanks for sharing, please do let us know how it goes.
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