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EE4 Can't Create Email Messages

Posted: March 6, 2014 at 7:51 pm


Lee Mathers

March 6, 2014 at 7:51 pm

I’m sure I’m missing something, but I’ve looked everywhere and I can’t see how to create email messages / confirmations etc to attendees in EE4.

Under Management >> Messages >> Overview, I can see what would normally be where a list of messages would appear, but this table is blank. And there’s no “Add New” button to be able to create a new message.

Within the individual event, I can see at the very bottom a “Notifications” section with a tab that says “Email”, but the rest of that section is completely blank.

Any ideas? Am I missing something?


Tony

  • Support Staff

March 7, 2014 at 2:11 am

Hi Lee,

Can you go to Event Espresso -> Messages. Settings tab.

The toggle the Email Settings switch Off and then On again please.

Now go back to the Messages Overview, do you see a list of messages?


Lee Mathers

March 8, 2014 at 8:22 pm

Brilliant. This worked. Thank you Tony!

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