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Landen Cheetham
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April 1, 2014 at 11:47 pm
Hello, after updating to EE4 v 4.1.10.reg I’m still having difficulty with users being able to register for more than one event (this was happening on v 4.1.9.? – the previous one before 4.1.10). I currently have 2 events available on my site, when testing, I registered as a food vendor, chose the option “Food truck over 12ft, less than 15ft” and completed the registration fine (email confirmation received, the back-end shows the user registered, payment options complete just fine). When I go to register for the Parade, no matter what options I choose, it defaults the registration form to a blank vendor registration form with the “Food truck over 12ft, less than 15ft” option already selected. When trying to complete the information, the following error displays: An error has occurred:
Your form data could not be applied to any valid registrations.
SNGPGCHC-DSNGPGCHC-PROATTINF-1268
Do you have any insight as to what may be causing this?
Website address: http://www.victoriapridesociety.org
Registration page address: http://victoriapridesociety.org/event-registration/
Thanks in advance for your assistance.
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Dean
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April 2, 2014 at 4:38 am
Hi,
The first thing to check is the site cache. It’s probably that this is interfering with the registration process.
Ideally you should whitelist the EE core pages int he caching plugin, then clear your site and browser cache.
Alternatively you could disable the cache plugin completely, and make sure the site and browser cache are cleared.
Please refer to the cache plugin instructions regarding whitelisting and clearing the cache as they differ from plugin to plugin.
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Landen Cheetham
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April 2, 2014 at 8:48 am
Thanks so much Dean. I disabled the plugin for now and it’s working. Awesome service as always, thanks again.
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