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EE4 App for Android crashes after attempt to check attendees list of past events

Posted: December 9, 2019 at 5:53 pm


Mobilekino

December 9, 2019 at 5:53 pm

Hello,
I am using WordPress 5.3, and Event Espresso Version 4.10.2.p.
I use the Event Espresso 4 App to scan tickets on an Android operating system.
Since a couple of weeks I am not able to check the attendees list on PAST events on the App. The app crashes the moment I click on “Attendees”.
Signing out and back in, and reinstalling the app didn’t fix the problem.
Can you please help?


Tony

  • Support Staff

    •

December 11, 2019 at 5:35 am

Hi there,

I’ve reproduced this and created a ticket for our app developers to investigate further and will update this post with any feedback given.

Currently, you’ll need to use the site itself to view those details or change the dates on the DateTime so they are no longer ‘expired’ (you can set the event not to display the ticket selector to prevent registrations on the event on your site).


Josh

  • Support Staff

    •

December 13, 2019 at 11:17 am

Hi,

There was an update to the Android app published to the Google Play store late yesterday.

The support post ‘EE4 App for Android crashes after attempt to check attendees list of past events’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 years, 4 months ago ago

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