Support

Home Forums Event Espresso Premium EE4 and ticketing add on and mobile app

EE4 and ticketing add on and mobile app

Posted: October 5, 2015 at 8:14 am


Zeljko Crepulja

October 5, 2015 at 8:14 am

Dear all,

I am having issues with:
EE 4.8.13.p
WP 4.3.1, multisite
Ticketing Android app 2.0
http://www.ruhrgebietaktuell.de/ – main site
http://tickets.ruhrgebietaktuell.de/ – site where the tickets / events are.

It doesn’t allow me to connect with WP and gives “UNABLE to connect error”. I saw some guidelines in changing {$wpdb->prefix}events code but it seems that’s old.

Are there any specific steps what to do in order to make this one work?

Thank you in advance.
cheers!


Seth Shoultes

  • Support Staff

October 5, 2015 at 11:07 am

Hello Zeljko,

Sorry about that. The mobile apps are not compatible with the Event Espresso 4. They only work with the Event Espresso 3 plugin.

If you want to scan tickets in EE4, you will need the EE4 Ticketing and Scanning add-ons, as well as a USB Barcode Scanner or Bluetooth Barcode Scanner.

Hope that helps. Please let us know if you have further questions.


Zeljko Crepulja

October 6, 2015 at 8:37 am

Hi Seth,
so only way to have ticket scanning is to build own application right?
There’s no point of buying USB or Bluetooth Scanner once you have mobile app which does that for you…also it will be a good thing to note this issue better so potential buyers don’t get dissapointed once they realize it is not possible.
cheers!


Lorenzo Orlando Caum

  • Support Staff

October 6, 2015 at 11:12 am

Hi there Zeljko,

Mobile apps are not currently available for Event Espresso 4. This is why we recommend using a barcode scanner.


Lorenzo


Josh

  • Support Staff

October 6, 2015 at 11:43 am

You can also use third party apps like Barcode Keyboard (Android) and Scan to Web (iOS). While we designed the barcode scanner add-on to be used with handheld scanners as input devices, the third party apps work.

https://play.google.com/store/apps/details?id=com.tecit.android.barcodekbd.full&hl=en

https://itunes.apple.com/gb/app/barcode-scan-to-web/id616072861?mt=8


Seth Shoultes

  • Support Staff

May 2, 2016 at 2:04 pm

Hi there,

The Event Espresso 4 mobile apps are now available:
https://eventespresso.com/2016/05/event-app-for-check-in-ticket-scanning-now-available-for-event-espresso-4/

The support post ‘EE4 and ticketing add on and mobile app’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso