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EE4 Abandoned registration

Posted: February 7, 2017 at 8:35 am

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Elizabeth

February 7, 2017 at 8:35 am

From my customer:

Is there a way to setup alerts when registrants abandon completing the registration process?

Currently I am looking through each individual registration which is time consuming.


Garth

  • Support Staff

February 7, 2017 at 10:23 am

Hi Dorian,

How are you today?

Which version of the software are you using; EE3 or EE4?

Can you describe what you mean by “Alert”?


Elizabeth

February 12, 2017 at 7:03 pm

EE4. Send an email like it does when someone registers but when one is abandoned.

I know some systems will send a reminder email like a few hours later reminding you that you haven’t completed the transaction.


Garth

  • Support Staff

February 13, 2017 at 10:29 am

Ah, I see.

That is likely something that could be setup with the Automated Messages feature that is in development: https://trello.com/c/idp3dTMa/16-add-on-automated-email-reminders

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