Support

April 7, 2020 at 8:18 am

Hi,

-On imported events, there’s a radio button under “Qty” – it remains there even if I go in and edit the event’s tickets to have a minimum and maximum ticket quantity (eg, it doesn’t change to a # selector)

In the event editor, under the heading Event Registration Options, you’ll set “Maximum number of tickets allowed per order for this event:” to a value greater than 1.

-On imported events, the personal information questions that are always supposed to be asked of primary registrants by default do NOT display. They do display for additional registrants if I check the personal information box for additional registrants – but never by default as they should. This works fine for newly created events but I can’t find a way to get it to work with imported events.

May I ask by what means were the events imported?