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EE3 E-Xact Transactions

Posted: August 11, 2014 at 12:39 pm


Carmen Straub

August 11, 2014 at 12:39 pm

Event Espresso adds in a “/” into my E-Xact login and payment page information, thus making it NOT WORK. Just purchased soley for the EXact payment gateway. It is putting EXact into test mode by doing this and I can not have any transactions processed. HELP. On radio in 3 days.


Sidney Harrell

August 11, 2014 at 1:03 pm

Hi Carmen,
Can we get a link to the registration page so we can take a look and get a better idea of what is going on?


Carmen Straub

August 11, 2014 at 1:15 pm

THAT’S THE PAYMENT ERROR PAGE. It’s adding in the %’s likely because in my E-Xact Login on Espresso it keeps placing a “/” in the middle of the login name.
https://carmssafety.ca/registration


Carmen Straub

August 11, 2014 at 1:17 pm

Delete the above except the registration page please. Was forwarding to CHASE at same time.


Sidney Harrell

August 11, 2014 at 1:25 pm

Hi Carmen,
We found the page. Can you confirm exactly what your Exact ID is? What we are seeing is that it is inserting the backslash to escape the single quote that is in the ID. Is there really a single quote in the ID that exact gave you?


Carmen Straub

August 11, 2014 at 1:32 pm

Yes, there really is a single quote. And yes, that is what it is doing; inserting a backslash for whatever reason.


Sidney Harrell

August 11, 2014 at 2:01 pm

The backslash gets inserted in the submission of the payment settings form. We’ll make an update to the EE code so it will be corrected in future versions. On your installation now, you can fix it by changing line 8 of gateways/exact/settings.php to:

$exact_settings['exact_login_id'] = stripslashes_deep($_POST['exact_login_id']);

If you have any trouble changing it, let us know. We could go in over ftp and change it, email you an updated copy of the file, or email you an updated version of EE.


Sidney Harrell

August 11, 2014 at 2:02 pm

After the code is changed, you’ll need to edit your exact payment settings to delete the backslash that is in there and resave.


Carmen Straub

August 11, 2014 at 2:59 pm

Working. Resolved. Thank You.

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