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EE3 – Core Issue with Admin Receiving Old Registration Emails

Posted: November 20, 2024 at 10:30 am

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FASeminars

November 20, 2024 at 10:30 am

Hello Tony,

We are still on EE3 version as EE5 migration is still ongoing due to our heavily customized site.

Our system admin has received numerous emails from the EE3 system advising of Registration Confirmations. However, they are from past events going back to 2019 so they aren’t factual or based on new live events. These legacy events are also deactivated or past the date in the system.

Our developers have investigated and suspect the issue comes from the core EE plugin.

Please advise,

Andreo


Garth

  • Support Staff

    •

December 6, 2024 at 11:06 am

Hi Andreo,

We’d love to help. Can you reproduce this issue in an environment that does not have heavy code customizations to Event Espresso 3?

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Updated by Garth 2 weeks, 1 day ago ago

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