Support

March 11, 2016 at 8:01 am

I’m having an issue with one of my events not properly displaying the right number of attendees on the Attendees Report page.

I have a recent event that 29 attendees. When I go to the Attendees Report page even though it says its retrieving 50 rows from the database, it is only showing that there are 8 entries.

When I retrieve 100 rows, it shows 16 entries.

Only when I go up to retrieving 250, 500, and all rows does it actually show all 29 attendees.

Now, I’ve looked at other events, and none of them seem to have this particular problem. I created a test event today, and added in attendees, and was able to see the number of attendees just fine.

Any ideas as to what could be causing this?