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EE showing failed payments but payment has come through

Posted: May 22, 2015 at 10:20 am


David Holland

May 22, 2015 at 10:20 am

This is an annoying one. We are receiving payments in paypal but in event espresso the registrants show as abandoned or payment failed.

Anyone seen this before?

Also some of the names go missing from time to time under the name column. I’ve seen them and noted them down and a few hours later they have disappeared.

Thanks


Lorenzo Orlando Caum

  • Support Staff

May 22, 2015 at 10:40 am

Hi there David, is your software up to date?

http://eventespresso.com/wiki/ee4-changelog/

Also, are you currently or were you recently running any caching services or a caching plugin?


Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 4 years, 6 months ago ago

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