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EE not sending ticket by email

Posted: February 12, 2015 at 11:12 pm

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Rohan

February 12, 2015 at 11:12 pm

http://www.KeenToGo.com.

When someone purchase a ticket, they are never sent an ticket via email. They can only download it. The customer do receive an email with his payment confirmation though.

Event Espresso 4.4.10.p
https://www.payfast.co.za/s/std/eventespresso
New installation.
Wordpress Version 4.1


Tony

  • Support Staff

    •

February 16, 2015 at 7:27 am

Hi Rohan,

Does the payment track within Event Espresso?

Do the registrations update to be ‘Approved’ when the payment is made or do they stay as pending payment?

The payment confirmation email, is that from your site or from the payment gateway?
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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by Tony 9 years, 10 months ago ago

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