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EE not sending emails after update

Posted: March 9, 2018 at 7:33 am


swisswebprofi

March 9, 2018 at 7:33 am

Hi,

After updating the EE plugin to the last version, problems with sending emails occurred.

As you can see in the picture, the EE generates a message but does not get the email that the message needs to be delivered.

Screenshot:
https://gyazo.com/c51fe0036627986969560ded0757066c

Any help, please?


Josh

  • Support Staff

March 9, 2018 at 8:09 am

Hi there,

The screenshot is actually showing that the messages are not even generating the message. Does your site have wp_cron() disabled? (some hosts and developers do this in an attempt to speed up the site).

What may help in this case is to go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.

The support post ‘EE not sending emails after update’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 3 months, 2 weeks ago ago

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