Support

Home Forums MailChimp Integration EE Mailchimp does not show Mailchimp Extra List Fields during Event Reg.

EE Mailchimp does not show Mailchimp Extra List Fields during Event Reg.

Posted: June 11, 2016 at 6:33 am


George Jarosik

June 11, 2016 at 6:33 am

Using EE4; Mailchimp plugin.

Created Groups on Mailchimp. Also created Extra Fields on Mailchimp.

Problem: EE4 doesn’t not display the Extra Field when registering for an event. Also, EE4 does not actually add the person to the ticked Group.


George Jarosik

June 11, 2016 at 6:42 am

Yes, the Mailchimp API does work properly. We successfully tested registering for an event, and that subscriber was successfully added to Mailchimp.

The problem started after we added Mailchimp Groups and Extra Field. Then, any new attempts to register for an event resulted in no Subscribers being added to Mailchimp.

Note: In EE4, double opt-in is set to “on”, but no “Please Confirm Subscription” email was ever sent.


George Jarosik

June 11, 2016 at 6:49 am

Versions being used:

EE 4.9.0.p
EE Mailchimp 2.3.2.p


Lorenzo Orlando Caum

  • Support Staff

June 13, 2016 at 10:33 am

Hello,

You should see the groups along with the form fields like this in the event editor:

http://eventespresso.com/wp-content/uploads/2011/10/ee4-mailchimp-merge-field-selector.png

Then when a registration takes place, Event Espresso will start the opt-in process by triggering the email from MailChimp.

What do you currently see in the MailChimp area of the event editor?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


Lorenzo


George Jarosik

June 14, 2016 at 3:00 am

Thanks, Lorenzo. All the MailChimp stuff works now. I’m not sure how it got fixed; I’m guessing from our updating the WooThemes Canvas theme.

The support post ‘EE Mailchimp does not show Mailchimp Extra List Fields during Event Reg.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Status: closed

Updated by  George Jarosik 3 years ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!