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EE HD App not working

Posted: May 17, 2016 at 11:12 pm


Justin

May 17, 2016 at 11:12 pm

Hello,
My client is getting an error of No Events: The data counldnt be read because it isn’t in the correct format.

I switched it to API Debug Mode on and got this error: Param ‘Datetime.event_start’ with value ‘2016-05-19 00’ is not allowed type ‘datetime’.

I then did /espresso-api/v1/events/public.pretty_json/ and got this error: Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 88 bytes) in /home/content/p3pnexwpnas13_data03/95/3092395/html/wp-includes/wp-db.php on line 2352

We are currently running on the most updated version of EE3 and I made sure the permalinks are set to “/%postname%/” but nothing seems to work in the app. Can you help?

Thank You


Josh

  • Support Staff

May 25, 2016 at 5:09 pm

Hi there,

You’ll likely need to bump up the amount of memory available for WordPress to avoid the fatal error. Also, you’ll need to make sure they’ve downloaded one of the apps for Event Espresso 3. Then new Event Espresso 4 apps are not compatible with sites that run Event Espresso 3.

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