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sistercircle
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September 4, 2022 at 12:36 pm
The link https://eventespresso.com/users/sistercircle/edit/?updated=true#account_billing_info is not working. I can’t edit my billing details. When I click on it, the page refreshes but no billing information appears so can’t edit. Please can you look into this for me?
Chrome latest on mac.
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Tony
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September 6, 2022 at 4:19 am
Hi there,
May I ask, where are you clicking to get the above?
To update your billing info you go to your account page: https://eventespresso.com/users/sistercircle/#account_billing_info
In the ‘Billing Management’ section, it should show a blue button at the bottom right with the text ‘Update my billing’.
Clicking on that should show a billing form which then allows you to update your details.
Is that how you are getting to the above link you provided?
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sistercircle
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September 6, 2022 at 9:16 am
It seems to be working now since I clicked the link in your message. However before the “account” button at the top left took me here: Where most links were broken.
https://eventespresso.com/users/sistercircle/edit/
such as:
Manage my billing information
maybe I hit the wrong url somehow, or got stuck in a cache bug.
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Tony
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September 6, 2022 at 10:26 am
Hmm, strange! I’m sorry for the trouble.
I’ll raise a ticket to investigate this further and see if we can reproduce.
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