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EE "Cannot Load Event"

Posted: September 18, 2012 at 12:57 pm

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smoore

September 18, 2012 at 12:57 pm

We’ve used our EE in June but cannot create an event anymore for some reason. I’ve tried duplicating an event as well as creating an new one from scratch. When I click on the “Update Event’ button, we are recieving a “Cannot Load Event” message without any other information. What could this be?

  • This topic was modified 12 years, 3 months ago by Seth Shoultes.


Seth Shoultes

  • Support Staff

    •

September 18, 2012 at 5:33 pm

Have updated WordPress recently? If so, you need to update Event Espresso as well.


smoore

September 19, 2012 at 9:06 am

We have recently updated WordPress and also Event Expresso from what I can tell. I’m not receiving a notification that we can upgrade it. We currently have Version 3.1.11.P.


smoore

September 19, 2012 at 10:33 am

I apologize. I didn’t see that the new version was 3.1.27. There isn’t a place in the WordPress back end to upgrade. Should I uninstall and re-install the 3.1.27?


Dean

September 21, 2012 at 1:49 am

Hello Smoore,

Your licence has run out so you will need to purchase a new licence in order to obtain the latest version of Event Espresso.

If you obtained a copy before your licence ran out, you can follow these instructions. https://eventespresso.com/wiki/updating-event-espresso/
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 12 years, 3 months ago ago

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