Support

August 19, 2024 at 8:12 am

Receiving an error on the iOS app
“The request cannot be fulfilled due to bad syntax.”

Looking through the forums there are old posts that this could be an issue with php or hosting providers but no direct guidance. Testing shows the related account is authenticating on the app but we run into the error immediately after.
EE 5.0.23.p
iOS 17.6.1
WordPress version 6.5.5
PHP version 8.2
Hosting Provider: GoDaddy
ee version “5.0.23.p”
addons
Promotions
name “Promotions”
version “1.0.17.p”
Attendee_Mover
name “Attendee_Mover”
version “1.0.7.p”
Barcode_Scanner
name “Barcode_Scanner”
version “1.0.12.p”
Social_Buttons
name “Social_Buttons”
version “1.0.p”
Events_Table_Template
name “Events_Table_Template”
version “1.3.9.p”
People
name “People”
version “1.0.10.p”
Ticketing
name “Ticketing”
version “1.0.11.p”
UTF8
name “UTF8”
version “1.0.0.dev.000”
EE_WPUsers
name “EE_WPUsers”
version “2.1.2.p”
MailChimp
name “MailChimp”
version “2.5.0.p”
Any recommendations on next steps for resolving this are appreciated.