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EE app – cannot login

Posted: March 5, 2014 at 12:57 am


Roman

March 5, 2014 at 12:57 am

Hi, I have now a problem with EE app on iPhone. If I put my website, login ID and password, it shows me that is incorrect, but I don’t remember that I change it 🙁 what can I do with this?

Thanx for your help

Roman


Tony

  • Support Staff

March 5, 2014 at 7:20 am

Hi Roman,

Which version of the app are you using?

Also do you have the JOSN API Add-on installed?


Roman

March 5, 2014 at 10:37 am

Hi Tony, I hav version 1.6.2 and JSON API instaled. I don’t know what is wrong because I used this app without problem in January and login was correct … but know it shows me that is bad user name and password combination 🙁 but I didn’t change …


Josh

  • Support Staff

March 5, 2014 at 5:44 pm

Hi Roman,

Are you logging in with a WordPress admin user account when you try to log in with the app?


Roman

March 5, 2014 at 10:41 pm

Hi Josh, thanx, that was the problem 🙁 I don’t know why, I try to use login like to EE. THGANX again.


Tony

  • Support Staff

March 6, 2014 at 4:32 am

Hi Roman,

Just to confirm, is this issue now resolved?


Roman

March 6, 2014 at 9:35 am

yes, thanx.

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Status: closed

Updated by  Roman 5 years, 9 months ago ago

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