Support

January 5, 2022 at 7:12 am

Hi there,

The Importer add-on uses the WP REST API to communicate with the site and list the events, I checked on a test site to confirm this worked with the Beta version and it listed the events fine there:

https://monosnap.com/file/4qlT1LcQAW7wYoBKathlKXFh2cTF6E

So, let’s start with what you can see on the site, how long are you waiting when you click the dropdown? (its technically not a dropdown but a ‘Select2‘ field, which auto-populates in background)

Are you typing anything into the field?

January 6, 2022 at 2:59 am

OK, are you typing anything into the field?

Does it show nothing at all or something like ‘events could not be loaded’?

January 6, 2022 at 3:08 am

Hmm, that’s new.

Do you mind if I take a look? If that’s ok, send temp login detials using this form:

https://eventespresso.com/send-login-details/

If you prefer not to that’s fine I can walk you through how to capture the request in the background to see if that shows any issues.

January 6, 2022 at 4:54 am

Yeah, there’s a JS error being thrown on the page as the core eei18n JavaScript isn’t being loaded:

Uncaught ReferenceError: eei18n is not defined
    at Object.initialize_datepicker_inputs (form_section_validation.js?ver=4.11.0.beta.001:102)
    at Object.initialize (form_section_validation.js?ver=4.11.0.beta.001:60)
    at HTMLDocument.<anonymous> (form_section_validation.js?ver=4.11.0.beta.001:547)
    at e (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.8.2:2)
    at t (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.8.2:2)

This could be a multisite issue but I’ll check into it some more.

January 7, 2022 at 6:39 am

Hmm, something strange going on with this.

I set up a new WP Multisite network using subdirectories and the EE4 Beta + Importer add-on didn’t have any issues.

If you test this with only Event Espresso and the Import active on that site does it work then?