Support

Home Forums Event Espresso Premium EE 3.1.25.P Fatal Error

EE 3.1.25.P Fatal Error

Posted: July 25, 2012 at 9:10 am


wbatson

July 25, 2012 at 9:10 am

This morning I updated to 3.1.25.P and got the following fatal error message when I clicked on the attendee list for my event:

Error Code: php_code_error:1:/home/wbatson/public_html/wp-content/plugins/event-espresso/includes/admin-reports/event_list_attendees.php:318:Call to undefined function espresso_ticket_url()
Message: A fatal code error occurred.

Debug Data:

Array
(
[0] => Array
(
[file] => /home/wbatson/public_html/wp-content/themes/Builder/lib/classes/it-error.php
[line] => 123
[function] => fatal
[class] => ITError
[type] => ::
[args] => Array
(
[0] => php_code_error:1:/home/wbatson/public_html/wp-content/plugins/event-espresso/includes/admin-reports/event_list_attendees.php:318:Call to undefined function espresso_ticket_url()
[1] => A fatal code error occurred.
)

    )

[1] => Array
    (
        [file] => /home/wbatson/public_html/wp-content/themes/Builder/lib/classes/it-error.php
        [line] => 150
        [function] => handle_error
        [class] => ITError
        [type] => ::
        [args] => Array
            (
                [0] => 1
                [1] => Call to undefined function  espresso_ticket_url()
                [2] => /home/wbatson/public_html/wp-content/plugins/event-espresso/includes/admin-reports/event_list_attendees.php
                [3] => 318
            )

    )

[2] => Array
    (
        [function] => it_error_shutdown
        [args] => Array
            (
            )

    )

)


Josh

  • Support Staff

July 25, 2012 at 9:32 am

Is the ticketing add-on installed? If so, is it the latest version?


wbatson

July 25, 2012 at 9:40 am

espresso-ticketing-addon.1.1 is installed


Josh

  • Support Staff

July 25, 2012 at 9:50 am

For now, try updating to the latest version of the ticketing add-on. Or deactivate it, or revert to the previous version of Event Espresso if you need to use the older ticketing add-on.

I will create a ticket to see about whether the new version of Event Espresso can be made to be backwards compatible with the older ticketing add-on.

At the very least we can include a check for the old version of ticketing so it does not throw a fatal error.


wbatson

July 25, 2012 at 10:46 am

Okay. I did revert to the previous version of EE so everything would keep working as usual. Thanks you for working to keep this excellent plugin functioning well.

The support post ‘EE 3.1.25.P Fatal Error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso