Support

November 30, 2014 at 9:38 am

Hi Lorenzo,

Your answer was really helpful. Did exactly what you said and everything works perfect, well almost. I have also used the template tag that Josh recommended and installed Advanced custom fields and added some other fields that I needed. Everything works like a charm. But, I have one problem which is quite a big issue, the event description doesn’t show. Very strange. What could cause that problem? That was not a problem before I copied the templates to the theme folder. I have debugged the code down to the function call espresso_event_content_or_excerpt(); in content-espresso_events-details.php. I have putting echo before and after the function call so I know that the call is made. The function returns nothing. I need some help here. Is it a setting that makes the detail not show that I’m not aware of?

Many thanks
Henrik

December 1, 2014 at 3:25 am

Hi Tony,

That setting what I understand affects the Event List page. I have no problem on that page. The problem that I have occurs on the Single event page. Any clues?

Thanks

Henrik

December 1, 2014 at 8:38 am

Now espresso_event_content_or_excerpt() is replaced by the_content(). Unfortunately no change. I did copied the function.php from EE Arabica folder to the theme folder. No function.php were existing before I did the copy.

When I change theme to Twenty fourteen the description shows if that gives you any clues.

We use a child theme from a theme called Gameplan where we have made some changes in style.css.

I run version 4.4.0. I have tried to update to 4.4.5 but are not able to do so because of license key issue. We are upgrading from a EE3 version which is currently live on the domain where the license key are registered on. This new version that I work on exist on another server. I change my hostfile when I work with the new site. Don’t really know how to fix the license key issue.

December 1, 2014 at 12:54 pm

Hi Lorenzo,

The last few characters is ab28892.

But do you mean that I can download and install without you releasing the license key?

Release the key anyway even if it isn’t necessary when downloading.

Many thanks
Henrik

December 2, 2014 at 12:14 pm

Now EE is updated to version 4.4.5. i have copied all templates files again to my theme folder except from those I did a copy from page.php and renamed and edited. It is still no description showing. What on earth could be the problem here?
And why does it work when you deactivate the theme? Is it other templates involved then? I also examined the source in the browser and it is nothing there. You see the “Edit” link but thats it.

Feeling a bit hopeless

Henrik

December 2, 2014 at 2:07 pm

Hi Josh,

Your answer made me check the version of the theme and it is quite old. Should I update to latest version first and check and if it is not working then I send you the theme?

Henrik

December 2, 2014 at 3:24 pm

I’ll do so. Just one more thing.

I think I should be more precise about the themes that I switch between. I have three themes, Gameplan, A child theme of gameplan and twentyfouteen. I get the problem with the child theme of gameplan. The parent theme Gameplan works so do also twentyfourteen. I have uploaded the templates from Arabica 2014 to the child theme, not the parent theme. Was that correct?

Henrik

December 3, 2014 at 9:05 am

The the theme gameplan was updated but still no success. I have sent you the theme and the child theme that we use to your support mail.

Josh,

Thank you for your reply but you get me confused here. The reason that i started this thread was because of your suggestion to use a template tag in the single event template. But I couldn’t figure out how, I didn’t know where the template was located. In this thread Lorentzo was kind to give me a very good instruction how I could use templates from the Arabica 2014 folder. When reading his post I didn’t get that impression that the templates were only for Twentyfourteen. So where are we now, back on square one?

Any way, I hope you still will be able to investigate the themes that I sent yhou to find why the event details doesn’t show.

Many thanks

Henrik

December 3, 2014 at 2:20 pm

Hi Lorenzo,

Very interesting and a step i the right direction. The question is what is different between the both setups. There is the theme options of course, there is plugins probably more. But your test and result gave me an idea. In your first instruction about copying templates you wrote that single_epresso-events.php should be renamed to old. I renamed it back and tried to use that file anyway and now it works. I should look in to this more deeply, both the settings and the change of the php-file. I’ll be back.

Many thanks
Henrik

December 11, 2014 at 10:12 am

Hi Lorenzo,

I have solved this issue. And I thought I should explain what I did.
In your instruction you wrote:

“duplicate a page.php theme template and rename to single-espresso_events.php. Now open that file for editing.
Towards the middle you should see a call for the content. That should be changed to this and save changes:
espresso_get_template_part( ‘content’, ‘espresso_events’ );

In the page.php It looked like following when I edited the row “get_template_part”

<div <?php post_class(); ?>>
<?php get_template_part(‘content’,’page’);?>
</div>

But in the file single_espresso-events.php form the Arabica 2014 folder it is following code:

<?php
// Start the Loop.
while ( have_posts() ) : the_post();
// Include the post TYPE-specific template for the content.
espresso_get_template_part( ‘content’, ‘espresso_events’ );
// If comments are open or we have at least one comment, load up the comment template.
if ( comments_open() || get_comments_number() ) {
//comments_template();
}
endwhile;
?>

To solve the problems with details not showing I removed the lines in page.php above and replaced them with lines form single_espresso-events.php above.

Why just only the details was missing in the first place I don’t know but it works this way.

Thanks for all your help.

Henrik