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Editing the Primary Registrant Payment Received Template

Posted: November 7, 2022 at 10:16 am


socialsparkmedia

November 7, 2022 at 10:16 am

I wanted to add a sentence to this template telling the registrant that an additional “registration approved” email is coming with important information in it. When I save, it prompts me to fill in the attendee_list field (even though, this is an email to the primary registrant). It keeps prompting me, so I did it. Then it prompts me to add the datetime_list field, so I did. Then it asks me to add fields to the Question_List area. I did that as well, and THEN it saved my changes. None of these showed up in the email, which is good, but I shouldn’t have had to add fields to them if they’re not necessary, should I?


socialsparkmedia

November 7, 2022 at 10:16 am

This reply has been marked as private.


Tony

  • Support Staff

November 8, 2022 at 1:09 pm

Hi there,

I can reproduce this and have created a ticket for our developers to investigate further.

The fields are marked as required which means they need a value to allow them to save, whilst not ideal you can force the template to save by just adding a blank space into the field for the time being (whilst we investigate and fix).


socialsparkmedia

November 8, 2022 at 4:14 pm

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Tony

  • Support Staff

November 9, 2022 at 4:13 am

Thanks, I’ve marked it pending for now 🙂

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