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Edit Attendee Data: Loss of Question Data when updating other fields

Posted: March 2, 2016 at 8:36 am

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ctoravetz

March 2, 2016 at 8:36 am

We have created a Question drop down called Parish. The data is beling collected and can be exported into Excel even though
it does not display in Edit Attendee Data. However, if we make a change to any other field and click “Update Record” the parish selection is lost.

http://events.nyfamilylife.org/register/?ee=5


Lorenzo Orlando Caum

  • Support Staff

    •

March 2, 2016 at 9:04 am

Hello,

I looked at the question in the form and it has many choices. I think that this is reaching the max_input_vars limit so it is not being saved.

Could you reach out to your web host about raising the max_input_vars for your site?

Let us know if that helps.

—
Lorenzo
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Updated by Lorenzo Orlando Caum 8 years, 10 months ago ago

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