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Anthony Snippe
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August 8, 2014 at 2:03 pm
Hi there, our client just reported this issue.
They have a client that purchased 4 different events on different dates at the same time in the shopping cart – so one registration id with multiple event ids.
When you go into the first event and click on the “Edit Attendee” icon within the event – it shows one of the other 4 events registrations details instead of the one for the event it was access from. On the top right it shows the other 3 events – but it doesn’t show a date or anything that tell them which is which. I think this is a bug.
Also, they have been using the Attendee Reassignment move/clone plugin and noted that move is working but “Clone to new event” is doing nothing. Does that feature work? I don’t see it in the documentation (https://eventespresso.com/wiki/attendee-re-assignment-addon/)
They are running WP 3.8.4 and EE 3.1.36.5.P and Attendee Mover Tool 1.1.b
Thank you
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Lorenzo Orlando Caum
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August 9, 2014 at 4:31 pm
Hi there,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears after you have answered “Yes” to the last question.
Thank you.
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Lorenzo
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